Frequently Asked Questions
Everything you need to know about your Kristina Kitsos experience.
What is your standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days, while expedited options are available at checkout for faster delivery.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain sale items may be marked as final sale.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you offer international shipping?
Yes, Kristina Kitsos ships worldwide. International shipping rates and delivery times vary by destination and are calculated at the time of checkout.
How should I care for my garments?
To maintain the quality of our luxury fabrics, we recommend following the specific care instructions on the inner garment label, which usually involve dry cleaning or cold hand washing.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is processed quickly to ensure fast delivery. Please contact our support team within one hour of purchase if you need to make urgent changes.